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We maintain confidentiality for our patients at all times and all staff are reminded of their responsibilities to this effect. The practice stores demographic and clinical information on the computer. In accordance with the Data Protection Act all details are regarded as STRICTLY CONFIDENTIAL.

Please note we cannot give out ANY confidential information out regarding any of our patients over the age of 18 years old to any other persons, unless specified on that persons records.

Your Medical Records

Why we collect information about you.
Your doctor and other health professionals caring for you keep records about your health and any treatment or care you receive. These help ensure that you receive the best possible care. At this practice we store all our patients’ medical and administrative records on our computer system. The records may include:

  • Name, Address, date of Birth, NHS number
  • Contacts we have had with you, e.g. consultations, telephone conversations
  • Notes about your health and any treatment or care you may need.
  • Details of treatment and care you have received.
  • Results of investigations.

Your doctor is responsible for the safe keeping of your records. We have procedures in place to protect your health records from loss or damage. We keep secure back-up copies of patient records. You can help us by informing us of any change of name, address, contact numbers etc.

How your records are used to help you
To ensure:

  • Your doctor or nurse has up to date information.
  • To allow us to contact you for health checks e.g.immunisations, cervical screens or other preventative treatment.
  • Full information is available should you be referred to another part of the NHS.
  • Your concerns can be properly investigated if you need to complain.

You have a right to keep your health records confidential between you and your doctor. This applies to everyone over the age of 16 and in certain cases to those under 16.To protect your confidentiality, we will not disclose any information about you to anyone but yourself including friends and family, unless we have your written permission.

How we keep your records confidential and secure.
Everyone working for the NHS has a legal duty to keep information about you confidential and secure.

We may need to share some information with others involved in your care e.g Social Services. We will not disclose your information to third parties without your permission unless there are exceptional circumstances. Anyone who receives information from us is also under a legal duty to keep it confidential and secure.

We are required by law to pass on the following information to the appropriate authorities:

  • Notification of new births
  • Infectious diseases such as meningitis or measles (but not HIV/AIDS)
  • Where a formal court order has been issued.

Who are our partner organisations?
The principle partner organisations, with which information may be shared: Strategic Health Authorities NHS trusts Primary Care Trusts. Your information may also, subject to strict agreements on its use, be shared with:

  • NHS agencies e.g Dentists, ophthalmic services.
  • Social Services.
  • Education Services.

The Practice is involved in the teaching of medical students and training of GP's (Registrars). Registrars will have access to your records. If you see a medical student during a consultation, they may be given access to your records under supervision of the GP.

Insurance Reports
Life assurance companies request medical reports on prospective clients, these are accompanied by your signed consent. If there is no consent we will not send any information. GP's must disclose all relevant information. You are entitled to see the report before it is sent and up to 6 months after it has been sent. We must inform the insurance company if you have requested us not to make a full disclosure

Further Information:
Practice Manager
 - Jayne Gotting: 01423 564168

Last updated:07.11.2016

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